Liket scale help for newie

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skyblue1280
Posts: 1
Joined: Fri Apr 28, 2017 11:48 am

Liket scale help for newie

Postby skyblue1280 » Fri Apr 28, 2017 11:59 am

Can someone please help me. I am new to spss and I would like the frequency of my liket scale - I am analysing all the factors that are important to people. Where do I go on spss please. Here is an example. I have labelled to 5 scales as 1-5 in value for each one.

Thank you

If you have shopped in Topshop/Zara stores please fill in if not leave blank. When shopping in retail stores. What are the following most important factors in Topshop/Zara stores? Optional

Extremely important

Important

Moderately important

Somewhat important

Not important


To try on clothes on before you buy


Friendliness of the staff


Cleanliness of the store


Able to ask questions about the product before purchasing


The way the atmosphere of the store is


Not having long queues to pay for product


The fitting room environment


Layout of the shop floor


Aftersales service


Location


Offers returns or exchange

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