Not allowed to generate any more new licenses?

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clinicaladrian
Posts: 1
Joined: Fri Nov 03, 2017 2:29 pm

Not allowed to generate any more new licenses?

Postby clinicaladrian » Fri Nov 03, 2017 2:36 pm

In 2015 I purchased SPSS 22 (Mac) and installed it successfully. Now I replaced my laptop with a new one, wiped SPSS from the old Mac, but reinstalling SPSS leads me to an issue where IBM will not accept my original license number:

Authorization failed.: You are not allowed to generate any more new licenses.

* * * End Of Transaction. * * *
All permitted authorizations for the provided authorization code(s) have been utilized. No additional authorizations are permitted on this code. If you think this is an error, please contact IBM Corp. Customer Service at spssls@us.ibm.com
(http://www-01.ibm.com/software/analytics/spss) with your product and purchase details.
Click "Finish" to exit.

Don't tell me I need to repurchase SPSS????

PLEASE HELP!
statman
Administrator
Posts: 2750
Joined: Tue Jun 12, 2007 12:08 pm
Location: Florida, USA

Re: Not allowed to generate any more new licenses?

Postby statman » Sat Nov 04, 2017 1:03 pm

Not the forum for this, SPSS is

Sorry

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